CAIR issued a warning to Amazon, and Amazon suddenly removed dozens of items

The German court made a tough ruling on Amazon's Dash button to learn about the latest Amazon news.

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1. German courts make a rigorous ruling on Amazon's Dash button

According to the latest news from Reuters, the German court made a severe ruling on Amazon's Dash button on Thursday (January 10).

The German court said Amazon's Dash button broke the Consumer Protection Act because it would not provide consumers with detailed information about the product or price.

According to German law, commodity transactions on the market must provide such information as price, performance or delivery details.

What is the Dash button?

According to Little Cute, the Dash button is a small Wi-Fi-connected device button that allows users to purchase items directly and place an order immediately.

It was released on March 31, 2015 by Amazon.com. It is about the size of a USB flash drive. It is usually attached to or hung on an item. Amazon Prime members can get the hardware for free.

Each button only corresponds to the same item, you can buy this item by clicking it.

Of course, behind the Dash button is so simple, relying on the ubiquitous information you have left on Amazon - Amazon knows your credit card information, knows your address, knows your usual size, and knows how many similar products you like to buy at once.

Amazon even considered that the buyer would accidentally press the button repeatedly, setting the function that when a certain item does not confirm the receipt, the repeated button is invalid and no new order will be generated.

But for now, the Dash button still has some limitations.

First, the user does not know the price, and may discover later that "the trough is more expensive than I thought".

The second is a single type, 18 buttons correspond to 18 items, if you want to buy the shampoo of the overlord, sorry, only flying.

The third is slow delivery, it takes two days to deliver to the door, and it can't solve the urgent need. Many people went to the convenience store downstairs.

In this lawsuit, the Amazon spokesperson said that the function button does not violate German law, and that the court's ruling is not only hostile to innovation, but also prevents customers from choosing a service like Dash button that can bring convenience to their shopping experience.

Although the court does not allow Amazon to appeal. But Amazon still uses other available legal channels to counter the court's decision, and the German court seems to be interested in Amazon. I don’t want to give a ruling!

2. German companies sued Amazon for fraudulent brand search.

According to foreign media reports, last year, a German company also sued Amazon, on the grounds that the products sold on its website used the company's brand search.

It may lead consumers to buy fake and shoddy goods and cause damage to the company's reputation.

The details are a little cute. Amazon has won the Birkenstock misspelling business opportunity by booking "Brikenstock", "Bierkenstock" and "Birkenstok" in Google AdWords to create search results for shoes sold on Amazon.com. .

Some merchants on Amazon, in order to improve their traffic, deliberately blame the brand. By buying ads on misspelled keywords to improve search engine optimization search conditions, Birkenstock filed a complaint with the court.

Subsequently, the court announced the verdict, prohibiting Amazon from using the wrong spelling of the Birkenstock brand, and said that several spelling mistakes of any brand name may attract customers to Amazon's storefront, fearing that customers would unwittingly purchase cheap counterfeit goods. Therefore, Amazon is prohibited from using misspellings in search results.

Little cute science is under Birkenstock. It is a manufacturer of sandals. Because of the comfortable and durable shoes, it has gained a lot of fans around the world. One of the most famous fans is the late Steve Jobs, who sold a pair of Birkenstock slippers for $3,000. .

In response to this, Amazon voiced to foreign media: "Amazon prohibits the sale of fraudulent products, and we strive to detect and prevent fraudulent products from entering our market with suppliers, vendors and rights holders.

As a third-party seller on the platform, you need to know that it is not limited to the brand of Birkenstock. For other big brand traffic, deliberate use of misspelled behavior is not desirable. Amazon is sued and will let the sellers on the platform be released?

In addition to being harassed by the court in Germany. Amazon does not seem to be very smooth in other places!

3. CAIR issued a warning to Amazon.

A few days ago, Amazon suddenly removed dozens of items, including door mats, bath mats and other items bearing the Qur'anic verses.

The reason is that a recent Council of American-Islamic Relations (CAIR) complained to Amazon that there are sellers on Amazon who sell offended Muss. Lin’s merchandise and tagged them for submission to Amazon.

CAIR said that they received a complaint from community members about these items and issued a warning to Amazon.

At a press conference last week, the organization said that these goods offended Muslin, because the Bible and other I. Sri Lankan books "will be trampled by consumers or disrespectful", complaints in CAIR Soon after, Amazon began to delete these goods.

Yesterday, Amazon said in a statement to the Washington Post that all sellers must abide by the platform's sales guidelines. For those sellers who do not comply, the platform will take action, including deleting the account. In addition, the product in question is being removed from the store.

Another item recently marked by CAIR is a toilet lid with the art of I. Lan of the Alhambra. CAIR related people said that Mu Silin was particularly sensitive to the images of the Qur'an and the trampled Yislan text, and writing religious scriptures on bath mats or toilet seats should offend anyone.

Everyone can imagine what it would be like to paint a Bible or Bible image on a toilet. In fact, this is not the first time Amazon has angered Muslims by selling inappropriate goods.

4, Amazon caused dissatisfaction with British Muslims

The door mats and dog mats sold by third-party sellers in the past contain Arabic images of “Allah”, which also caused dissatisfaction among British Muslims.

It is understood that sellers selling these products include "Dargon One", "Trendy Mats" and "Gear One".

Many Muslims have expressed their dissatisfaction. For example, some netizens said that these products are very "disgusting" and "irresponsible", causing "hate and hatred."

After a member of the city of Birmingham, Mariam Khan, expressed his dissatisfaction on Twitter, Amazon only removed the goods.

For most items that contain offensive material, the seller is probably not intentionally offended, but the result of the manufacturer printing various patterns on the product, but manufacturers and sellers can't just think about making money, they must also take into account The feelings of others. In particular, we do cross-border sellers. Due to the different cultures and customs of different countries, accidentally it may touch the taboos of others.